Everything below was read off jane.app/pricing on 1 October 2026, in the three versions the page is published in: Canada, the United States and the United Kingdom. We make competing software, so read the last section with that in mind. The numbers before it are Jane’s own.
The short answer
Per month: Balance C$59 / US$59 / £29, Practice C$79 / US$79 / £44, Thrive C$99 / US$99 / £55. Each includes one practitioner. On Practice and Thrive, every extra full-time practitioner adds C$35–40 (£19–22) and a part-timer half of that.
| Plan | Canada | United States | United Kingdom | What the price includes |
|---|---|---|---|---|
| Balance | C$59 | US$59 | £29 | One practitioner profile, 20 appointments a month |
| Practice | C$79 | US$79 | £44 | One full-time practitioner, unlimited appointments, free SMS reminders where available |
| Thrive | C$99 | US$99 | £55 | Practice, plus rooms and equipment, automated waitlist, packages and memberships, self check-in |
Two things the page does not say. None of the three versions mentions whether tax is included, and there is no version for Australia or New Zealand. Both are worth a one-line email to Jane before you commit, not after the first invoice.
The three plans, and where the lines fall
Balance is for someone starting out, and the limit is the part to read: one practitioner profile and 20 appointments a month. Jane counts them as invoices, so a class with up to 20 people is one. Twenty is roughly one a working day. A full-time physio passes it somewhere in the first week.
Practice is where most single-handed physios end up. Unlimited appointments, unlimited staff profiles, and SMS appointment reminders with no per-message charge — with the asterisk Jane puts there itself: SMS availability varies by region.
Thrive adds what a busier clinic notices: rooms and equipment you can book like a person, availability tagging, an automated waitlist, return-visit reminders, packages and memberships, patient self check-in and a ratings-and-reviews tool. If you run classes on apparatus or sell blocks of sessions, this is the plan that has them.
What every plan has, Balance included: online booking through a branded booking site, one-to-one telehealth, intake forms, charting templates, outcome measure surveys, treatment plans, integrated payments, email reminders, five AI scribe notes a month, and unlimited support by chat, email and phone. That is a long list for the entry price, and it is the honest reason Jane is popular.
How extra practitioners are charged
| Per extra practitioner, monthly | Full-time (24+ booked hours a week) | Part-time (under 24) |
|---|---|---|
| Practice | C$35 / US$35 / £19 | C$17.50 / US$17.50 / £9.50 |
| Thrive | C$40 / US$40 / £22 | C$20 / US$20 / £11 |
The line is 24 booked hours a week, and it can move month to month as someone’s hours change. For clinics with part-time staff it is the fairest model we have seen in this category. Reception and admin profiles — anyone without bookable hours — cost nothing. Balance cannot add practitioners at all.
One rule that matters when you plan a roster: a licence belongs to one person and cannot be shared. Two part-timers are two half licences. At these prices that happens to cost the same as one full-timer, but they are still two lines on the bill.
Add-ons that change the bill
| Add-on | Canada and US | United Kingdom | Notes |
|---|---|---|---|
| AI Scribe (unlimited) | $15 per opted-in practitioner | £15 per opted-in practitioner | Any plan. Without it, 5 free notes a month |
| Group Telehealth | $15 per opted-in practitioner | £8 per opted-in practitioner | Any plan. Up to 15 participants |
| Insurance Billing | $20, plus $5 per extra full-timer and $2.50 per part-timer | £10, plus £2 / £1 | Practice and Thrive. Charged for the whole account |
| Jane Payroll | C$40 plus C$6 per person on payroll | — | Listed for Canada |
| Jane Websites | $59 per clinic | £59 per clinic | Any plan |
Two things about this table. Insurance Billing is switched on for the whole account, so it grows with headcount whether or not everyone submits claims. And the card-processing rates on the page — 2.75% online, 2.5% in person — are marked as Canadian. If you practise elsewhere, ask for yours.
What a real month costs
Plan plus practitioners, before tax and before card fees. The Canadian and American columns are the same numbers because the page uses the same numbers.
| Practice | Plan | Canada / US | United Kingdom |
|---|---|---|---|
| Solo, fewer than 20 appointments a month | Balance | $59 | £29 |
| Solo, full-time | Practice | $79 | £44 |
| Solo, full-time, unlimited AI Scribe | Practice | $94 | £59 |
| One full-time and two part-time physios | Practice | $114 | £63 |
| Three full-time physios | Practice | $149 | £82 |
| Three full-time physios, with Insurance Billing | Practice | $179 | £96 |
| Three full-time physios | Thrive | $179 | £99 |
The step that catches people is the first one. Moving from Balance to Practice is not a feature decision; it is the appointment cap. A solo physio working full days should budget for Practice from the start and treat Balance as the plan for the first few weeks of a new practice, or for someone who treats on the side.
Australia, New Zealand and tax
The page has three versions — Canada, the United States and the United Kingdom — and none for Australia or New Zealand. The claiming integrations it lists follow the same map: TELUS eClaims, Teleplan and Pacific Blue Cross in Canada, a Claim.MD clearinghouse connection in the US, and batched claim files for Healthcode in the UK. Nothing is listed for Medicare, DVA, HICAPS or ACC.
If you practise in Australia or New Zealand, ask Jane which currency you would be billed in and how you would handle claims, because the pricing page does not answer either. The comparison of Cliniko, Nookal, Zanda, Halaxy and others has Australian prices for the products that do publish them.
When Jane is worth what it costs
Jane earns its price when you use the parts that were expensive to build:
- Patients book themselves. If a good share of your bookings arrive at night or at weekends, the booking site alone justifies Practice.
- Reminders go out without you. SMS with no per-message charge on Practice and Thrive, where it is available, when several competitors bill each text.
- You bill insurers from the software in Canada, the US or the UK.
- You see people by video and want it in the same system as the notes.
- You employ part-timers. The half-licence rule is genuinely kind to them.
It earns it less when your week is notes, a diary and getting paid, you treat face to face, and patients book by message or at the desk anyway. Then a good part of the subscription is a booking site nobody opens.
Where Physioly fits, and where it does not
We make Physioly, so this is the part to read sceptically. It costs less, and it does less.
| Monthly, in US dollars | Jane | Physioly |
|---|---|---|
| Solo, up to 20 patients | US$79 (Practice) | US$29 (Essential) |
| Solo, no patient limit | US$79 (Practice) | US$65 (Elite) |
| Three physiotherapists | US$149 (Practice) | US$95 (Practice Essential) |
| Ten physiotherapists | US$394 (Practice) | US$239 (Practice Pro) |
The two products limit different things, so the rows are approximate. Jane caps Balance by appointments and then charges per practitioner. Physioly’s solo plans are capped by number of patients (20, 100, unlimited) and its clinic plans by number of physiotherapists (3, 10, 20), with unlimited patients. A solo physio seeing 20 patients a week is far past Jane’s Balance cap, which is why that row compares with Practice.
What Physioly does not have, plainly:
- No online self-booking for patients.
- No automatic SMS or WhatsApp. The system writes the reminder and you send it; patients confirm through a personal link, with no app and no password.
- No insurance or health-fund claiming in any country.
- No built-in video. An appointment can be marked online and carries the link to your own Zoom or Meet room.
- No AI scribe.
- It bills in US dollars, so a Canadian, British or Australian card pays a conversion.
What it does have: a diary per practitioner with rooms and group classes, assessment forms by specialty, progress notes, home exercise programmes the patient opens from that same personal link with a 3D demonstration of each movement, session packages and payments, practitioner payouts and PDF reports. It runs in the browser on a phone. The free plan stays free — small, one patient after the first week — and the first seven days have no limits at all.
If online booking, automatic texts and claiming are how your practice runs, Jane is the better fit, and so are Cliniko and Nookal; Physioly would frustrate you. If your week is notes, a diary, exercises and getting paid, there is a fair chance you are paying for things you do not use.
Run a real week on it
Put this week’s patients in, write the notes, send one exercise link. Seven days without limits is enough to know.
Create a free account → No credit card. Nothing is deleted when the first week ends.Questions we get asked
How much does Jane App cost per month?
On 1 October 2026 the pricing page listed Balance at C$59, US$59 or £29, Practice at C$79, US$79 or £44, and Thrive at C$99, US$99 or £55 a month, each including one practitioner. On Practice and Thrive every extra full-time practitioner adds C$35 to C$40 (£19 to £22) and a part-timer half of that. The page does not say whether tax is included.
How does Jane charge for part-time practitioners and admin staff?
By booked hours: under 24 booked hours a week is a half licence, 24 or more is a full one, and it can change month to month. Profiles without bookable hours, such as reception and admin, are free. Licences cannot be shared between two people, and the Balance plan cannot add practitioners at all.
Does Jane App have a free trial?
No. Jane offers a demo with its team and a shared demo account you can use for as long as you like, with the login handed out weekly through its community or support team. Setup help and data imports are free.
Is there Jane App pricing for Australia or New Zealand?
Not on the pricing page, which has Canadian, American and British versions only, and lists no Medicare, DVA, HICAPS or ACC claiming. Ask Jane which currency you would be billed in and how claims would work before signing up.
Is Jane App worth the price?
It is when you use the expensive parts: patients booking online, SMS reminders with no per-message charge, insurance billing in Canada, the US or the UK, and telehealth. It is harder to justify when patients book by message, you treat face to face and mostly need notes, a diary and payments.
What are the cheaper alternatives to Jane App?
It depends on what you would give up. Cliniko, Nookal, Zanda, WriteUpp and Halaxy all keep online booking and SMS, at different prices by country. Physioly costs US$29 a month for a solo physio and US$95 for three, with a permanent free plan, but has no online self-booking, no automatic SMS and no claiming.